Paul Craig - FRSA

With a background in electronics design, Paul has over 25 years of experience in computing, specialising as a communications consultant in email systems, Internet and remote communications.
More than 15 years of this period has been spent in the UK not-for-profit sector, sometimes as a part-time IT manager for a small NGO and sometimes giving general computer networking support and IT consultancy to charities on a freelance basis.

Experience covers all versions of Microsoft Windows; many common email systems; most versions of Microsoft Office; Google Apps; Lotus Notes; broadband and wireless networks; many backup systems; and common accounting applications.

An example but not exhaustive list of IT services offered:

Setting up/installing/upgrading computers and transferring data
Network and WiFi administration
User setups
IT security, updates and maintenance
Multi tiered backups and off-site storage
Server management
Copier/printer/scanner management and troubleshooting
Network wiring
Domain names, DNS and control panel management
Cloud email and storage
Email or database migrations
Web site build and maintenance
Individual staff tutorials
One-to-one support
IT documentation

Not-for-profit clients have included Amnesty International, Friends of the Earth, National Consumer Council and Religious Society of Friends (Quakers), as well as numerous smaller ones. Other clients have included a ground-breaking solictors legal aid practice, a major US publisher, and various religious institutions.

For 15 years Paul wrote a monthly IT bulletin that was distributed to hundreds of clients in the charity sector.
Outside the office he continues to master the art of uni-cycling !